After NERC Sanction, AEDC Releases Names, Details of Customers Eligible for Refunds and Compensation

The Abuja Electricity Distribution Company (AEDC) has published the names of unmetered customers eligible for refunds and compensation, following sanctions from the Nigerian Electricity Regulatory Commission (NERC).

NERC had earlier deducted N1.69 billion from AEDC’s operational expenditure over the company’s failure to cap estimated billing, which led to widespread overbilling of customers between May and September 2023. The deduction represents 10% of the total amount overbilled within that period.

In response, AEDC announced on its website that it has completed credit adjustments for affected customers covering January to September 2024 and part of 2025. Customers will be notified of the adjustments in their upcoming bills.

The published list includes nearly 100 customers in Wuse Zone, Abuja, who were overbilled between January and September 2023. The 2024 refunds include July, August, and September capping periods. AEDC detailed names, amounts, and other customer information eligible for compensation as of May 2025, specifically for those under the Meter Asset Provider (MAP) scheme.

Additionally, AEDC confirmed compensation for Band A customers who received less than the mandatory 20 hours of electricity per day. These compensations have been implemented either through unit credits for prepaid customers or billing adjustments for postpaid accounts.

The list covers compensation periods from April 2020, June 2024, July 2024, August 2024, November 2024, December 2024, to January 2025.

This action follows NERC’s recent directive ordering eight electricity distribution companies to downgrade 18 Band A feeders for not meeting the 20-hour minimum supply requirement. The regulatory body also instructed the companies to compensate affected customers in 213 feeders, as contained in its May 2025 Supplementary Order to the Multi-Year Tariff Order (MYTO).

Meanwhile, Aba Power has begun the second phase of its prepaid meter rollout, distributing 20,000 smart meters supplied by Eves Metering of China. The installation, valued at approximately N3.5 billion, is expected to be completed within a month, though it will not cover all service areas simultaneously.